Neve Cub Sticker

The Distance Selling Regulations give you the right to cancel your order at any time, up to 14 days after you receive your goods. To cancel your order please let us know via our contact form. In your message please give us your name, order number and reasons for your return. 

 

​You must take care of the goods whilst they are in your possession and ensure that when they are kept in pristine condition. The goods must be returned in their original unopened packaging and perfect condition. You are required to return the items to us at your expense. We will then process your refund when your items are back with us in good condition. 

​If you receive your order and it arrives damaged. Please contact us and we will then arrange replacements. We require damaged goods to be returned within 14 days also. 

Please allow up to 28 working days for your order to arrive. Please see our Terms & Conditions for full details.

All customers in the United States will be required to pay an extra 10% charge, which is included in your shipping price, to comply with new tariff regulations as of August 2025. This ensures that your order will be tariff compliant and no additional charges will be necessary upon arrival.